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CyberSec Managed
Position 06 / Copy and restore

A copy you have never recovered from is a story you have been telling yourself.

Nine circuits, because the things worth copying differ from one another more than people expect. Documents in play, whole machines, real servers, hypervisor guests, and the cloud accounts where a surprising number of firms hold no copy at all on the assumption that the vendor keeps one.

N-able CoveDropsuiteVerified recoveries
9 circuits wired at this position
On the board9
EquipmentN-able Cove + Dropsuite
Charged byMachine, user, company file, tenant
ProofTimetabled and dated

Three different sorts of copy

The cheapest circuit keeps versions of whatever somebody is editing at this moment, which covers the commonest disaster in any office: a document flattened at ten to five on a Friday. The image circuits take the whole machine, so a dead workstation returns carrying its software and its settings instead of arriving as a folder of files and three days of rebuilding.

Then come the cloud accounts. Microsoft keeps a tenant running. Google does the same on its own side. Neither of them keeps what was deleted in March, and the paperwork on both sides says so. The same holds for your ledger inside QuickBooks Online, and for the way the directory has been arranged.

Verification is the step everybody skips

Nearly every business that lost data had backups. What they lacked was proof the backups recovered. The verification circuit takes recovery points and genuinely brings them up on a timetable, then files the dated outcome.

It is also the thing an insurer or a large client asks to see, and producing a dated record ends that conversation faster than describing good intentions. A failed check rings at the board immediately, so you learn of it on some unremarkable Tuesday rather than on the worst day of the year.

Nearly every firm that lost data had backups. What they lacked was proof.
Jacks on this position

Write ups and rates

Prices below arrive straight out of billing. Whatever gets patched in waits on the list while you read on.

Fortify-CDP-FFWrite up

Working File History

N-able Cove, keeping versions of the documents in play

Cheapest circuit here, and the one people turn out to be gladdest of. Versions of whatever somebody is editing at this moment, so a spreadsheet flattened at ten to five on a Friday is not a wasted afternoon.

  • Versions captured as documents change, not once overnight when nobody is typing.
  • Aimed at documents in play rather than the whole disk, which is why it costs so little.
  • Recovery is quick enough that staff use it instead of silently starting the work again.
Patched toN-able Cove
Listens onDocuments on a Windows workstation as they are edited
Line heldVersions retained, so a point earlier the same day is recoverable
Answered byRecovery you run yourself, with our operators if it goes wrong
Traced byOne Windows workstation, charged monthly
Readingper Windows workstation
payable in advance, monthlyQTY
Fortify-CDP-WKSTNWrite up

Workstation Image Backup

N-able Cove, capturing the whole machine

Everything on the disk, not just the documents. When a workstation dies you want the machine returned with its software and its settings, not a folder of files and three days spent rebuilding somebody's tools from recollection.

  • Operating system, installed software and settings, rather than documents alone.
  • Recovery points held apart from the machine that produced them.
  • Handy when hardware dies, and just as handy when ransomware gets a grip.
Patched toN-able Cove
Listens onEverything on the disk, settings and operating system alike
Line heldRecovery points held apart from the machine they came off
Answered byFortify 24x7 operators, running the recovery next to you
Traced byOne workstation, charged monthly
Readingper workstation
payable in advance, monthlyQTY
Fortify-CDP-SRVRWrite up

Physical Server Backup

N-able Cove, for a real server standing on the floor

Plenty of small firms still keep one real server in a cupboard, and it usually holds the thing the business cannot open without. This captures it whole, system state included, so recovery yields a machine that boots rather than a pile of files.

  • Full captures with system state, so what comes back is a working server.
  • Held away from the premises, because a copy in the same cupboard burns in the same fire.
  • Recovery onto other hardware, for when the original will not be returning.
Patched toN-able Cove
Listens onA physical server, system state included
Line heldRecovery points held away from the premises
Answered byFortify 24x7 operators, running the recovery next to you
Traced byOne physical server, charged monthly
Readingper physical server
payable in advance, monthlyQTY
Fortify-CDP-VMWrite up

Virtual Server Image Backup

N-able Cove, for guests running on your hypervisor

A guest gets its own circuit because a guest is its own machine, whatever the host beneath it happens to be doing. Capture them one by one and the broken one can be returned without disturbing any of the others.

  • Whole guest captures, taken without shutting the workload down first.
  • Recovery points held away from the host, so losing a host is survivable.
  • Counted per guest, which keeps the invoice honest while your estate changes shape.
Patched toN-able Cove
Listens onA guest running on your hypervisor
Line heldRecovery points held away from the host carrying the guest
Answered byFortify 24x7 operators, running the recovery next to you
Traced byOne virtual server, charged monthly
Readingper virtual server
payable in advance, monthlyQTY
Fortify-CDP-ContinuityWrite up

Restore Verification

N-able Cove, proving the captures are worth keeping

A copy nobody has recovered from is a rumour. This takes the recovery points and genuinely brings them up on a timetable, then files the dated proof. It separates believing you can recover from having evidence that you can.

  • Timetabled recovery of a protected system, run by software and dated on completion.
  • The proof is retained, and proof is the thing an insurer or an auditor will want.
  • A failed check rings at our board, so you learn about it on a quiet Tuesday.
Patched toN-able Cove
Listens onThe recovery points themselves, on a timetable you agree
Line heldDated proof that the recovery genuinely came up
Answered byFortify 24x7 operators, on any failed check
Traced byOne protected system, charged monthly
Readingper protected system
payable in advance, monthlyQTY
Fortify-CDP-M365Write up

Microsoft 365 Protection

N-able Cove, capturing the Microsoft tenant

Microsoft keeps a tenant running. What somebody deleted in March is another matter, and their own agreement says as much in plain words. That copy is this circuit, and it lives well away from the tenant it came out of.

  • Post, calendar, contacts, and the files in OneDrive and SharePoint.
  • Captures held outside the tenant, beyond the reach of a compromised account.
  • Restore a single message, a single folder, or the account entire.
Patched toN-able Cove
Listens onPost, calendar, contacts and files within the Microsoft tenant
Line heldCaptures kept clear of the tenant that produced them
Answered byRecovery back into the tenant, run by our operators on request
Traced byOne licensed user, charged monthly
Readingper licensed user
payable in advance, monthlyQTY
Fortify-CDP-GWSWrite up

Google Workspace Protection

Dropsuite, capturing the Google tenant

The identical argument on the Google side. Workspace is somewhere your firm lives, not somewhere it is archived, and a deletion made in temper spreads exactly as quickly as one made by accident.

  • Post, calendar, contacts and Drive content out of the Workspace tenant.
  • Captures held outside the tenant, under credentials of their own.
  • Bring it back into Workspace, or export it out if you are moving on.
Patched toDropsuite
Listens onPost, calendar, contacts and Drive within the Google tenant
Line heldCaptures parked well away from the tenant that produced them
Answered byRecovery back into the tenant, run by our operators on request
Traced byOne licensed user, charged monthly
Readingper licensed user
payable in advance, monthlyQTY
Fortify-CDP-QBOWrite up

QuickBooks Online Protection

Dropsuite, capturing the ledger

The ledger is the firm. An import that landed wrong, a list somebody tidied, a bookkeeper who left in a hurry: any of those can leave the accounts in a state you cannot argue your way out of without a dated copy to compare against.

  • Captures of the lists and the transactions held in QuickBooks Online.
  • Dated, so you can hold today against how the accounts read before somebody edited them.
  • Counted per company file, which is how a bookkeeper already thinks about it.
Patched toDropsuite
Listens onThe ledger in QuickBooks Online, list by list
Line heldDated captures to compare a later state against
Answered byRecovery of records, run by our operators on request
Traced byOne company file, charged monthly
Readingper company file
payable in advance, monthlyQTY
Fortify-CDP-EntraWrite up

Entra ID Configuration Backup

Dropsuite, capturing how the directory is arranged

Your directory settles who is allowed to be whom. Somebody edits a group at the wrong moment and half the staff lose access, or one account quietly acquires it. Holding a copy of the arrangement turns that from an inquiry into an undo.

  • Directory objects, group membership and the policy arranged around them.
  • Dated, so a change made last Thursday can be seen plainly and put back.
  • One circuit per tenant, since a directory is a single thing however many staff you have.
Patched toDropsuite
Listens onDirectory objects, groups and the policy arranged around them
Line heldDated captures of how the directory was arranged
Answered byReversal of a settings change, run by our operators
Traced byOne tenant, charged monthly
Readingper tenant
payable in advance, monthlyQTY
Plain limits

Calls we cannot take

This position earns its keep and it has edges. Set out below is the ground these circuits leave uncovered, plainly enough to plan around.

  • Copies are not a security control. They are what you fall back on when the security controls did not hold. Buying copies in place of protection is a decision to recover over and over again, and it usually works out dearer.
  • The opening capture is heavy. An opening backup works through the whole scope once, spending real bandwidth and real hours. Plan around it, keep machines awake, and expect everything after it to be quicker by a wide margin.
  • You get the retention you paid for. Reaching further back is a setting, and that setting carries a price. It gets agreed at scoping and written down, never quietly extended for nothing afterwards.
  • Cloud captures depend on somebody else's interfaces. Entra ID, QuickBooks Online, Google Workspace, Microsoft 365: each exposes only so much, and that ceiling settles what can come out. Anything beyond reach gets said out loud by us instead of assumed by you.
  • Nothing outside scope can be recovered. A machine, share or account nobody enrolled holds no copies. This is far and away the commonest gap we find, and it always surfaces at the worst possible hour.
NOTICE

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Position 01Detection deskPosition 02Allowlist controlPosition 03Mailbox linePosition 04Device boardPosition 05Data discoveryPosition 06Copy and restore
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